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Video Card Replacement for Mid-2011 iMacs Now Available

Apple iMac | Apple Official Website

Apple iMac | Apple Official Website

To address user complaints, Apple decided to start a video card replacement program for certain iMac models that were sold from May 2011 to October 2012.

According to the company’s support webpage, the AMD Radeon HD 6970M video cards that were included in some 27-inch Apple desktop were failing. As a result, the device’s display “appears distorted, white or blue with vertical lines.” In some cases, the screen would just go black.

Models covered in the video card replacement program are the high-end mid-2011 27-inch iMacs with 3.1 GHz quad core Intel Core i5, as well as those with 3.4 GHz quad core Intel Core i7 processors.

Replacement of failed video cards is free of charge, but available only for models of up to three years after initial purchase. Refund is also available for those who paid for repair or replacement. Users are advised to take their affected iMac at the Genius Bar of the local Apple Store or authorized Apple service provider nearest them.

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