Despite having a good plot and a promise that it will be a good one, The War Z has had some problems prior to its release. Gaming site Kotaku reported that almost 3,000 people were banned without any reason.
After that, many more gamers were banned from the game’s message boards because of a rather heavy-handed list of rules. This includes barring posts that states why a user quit playing. Based on the gaming website’s report:
Fans have come out criticizing the zombie survival game for misleading advertising, suspicious microtransactions, and forum censorship. Meanwhile, The War Z’s developers—Hammerpoint Interactive—have defended themselves, telling us that “93% of [their] customers like the game”.
Pushing the Game and Damaging the Title
Despite that, Steam posted The War Z last Monday. The game was pushed out to beat the standalone version of DayZ, which is a massively successful zombie survival mod for Arma II. In fact, it quickly climbed Steam’s Top Seller’s list, but the exposure only did harm than good. It appears that developers posted a laundry list of the game’s feature that simply didn’t exist.
After an interview with Executive Producer Sergey Titov by Gamespy’s Dan Stapleton, the game’s description and key features was revised to denote some of its features as “upcoming”. The developer no longer claim that the game has player skills, maps sized up to 400 km, or private servers that is said to be available “soon”.
However, the revision was not enough, as Steam pulled the game from its service yesterday. As stated on their official statement:
From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam. We apologize for this and temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchased the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here.
Despite the controversy and misconceptions, it seems that what players really want is an apology, the promised feature and perhaps a refund. And although no official game reviews from various gaming sites were posted, The War Z got 1.1 review score from Metacritic and it’s still going down.